Terms & Conditions

Welcome to KSJewells.com. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you should discontinue using our website.

1. General Information

KSJewells (“we”, “our”, “us”) operates this website. By visiting or purchasing from KSJewells.com, you engage in our “Service” and agree to be bound by these Terms & Conditions, including all policies referenced here.

2. Eligibility

You must be at least 18 years old, or using the website under the supervision of a parent or legal guardian, to make a purchase.

3. Product Information

We strive to display accurate product images, descriptions, and pricing. However:

  • Colors may vary slightly due to lighting or screen settings.
  • Handcrafted jewellery may have minor variations from photos.
  • We reserve the right to modify product details at any time.

4. Pricing & Payments

All prices are listed in INR (₹) unless otherwise specified. We reserve the right to change prices without notice.

Accepted payment methods include:

  • UPI
  • Credit/Debit Cards
  • Net Banking
  • Wallets
  • Shopify-secured payment providers

By completing a purchase, you confirm that you are authorized to use the payment method provided.

5. Orders & Cancellations

  • Once an order is placed, it cannot be cancelled after it is processed or shipped.
  • We reserve the right to refuse or cancel any order due to stock issues, fraudulent activity, or incorrect payment details.

6. Shipping & Delivery

Delivery times may vary based on location and courier availability. We are not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.

Please refer to our Shipping Policy for detailed information.

7. Returns & Refunds

Our return policy is strict and clear:

  • No returns for “don’t like the product” or “change of mind.”
  • A 360° unboxing video is mandatory for reporting damaged, defective, or incorrect products.
  • No refunds—only replacements or store credit (if approved).

Full details can be found in our Return & Refund Policy.

8. Intellectual Property Rights

All content on KSJewells.com—including logos, images, product designs, text, graphics, and digital media—is the property of KSJewells. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Prohibited Activities

Users are prohibited from:

  • Violating any laws or regulations
  • Attempting unauthorized access to our systems
  • Copying product designs, content, or images
  • Posting false or misleading information
  • Engaging in fraudulent activity

10. Third-Party Services

Certain services (payment gateways, shipping partners, analytics tools, etc.) are provided by third parties. We are not responsible for their actions, policies, or service reliability.

11. Limitation of Liability

KSJewells is not responsible for:

  • Delays in shipping
  • Minor manufacturing variations
  • Courier damage not supported by an unboxing video
  • Unauthorized use of your account or payment method
  • Losses caused by user negligence

Your use of the website is at your sole risk.

12. Indemnification

You agree to indemnify, defend, and hold harmless KSJewells, its owners, employees, and partners from any claims or damages arising from your violation of these Terms or misuse of the website.

13. Changes to Terms

We may update or modify these Terms & Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of updated terms.

14. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be handled under the jurisdiction of courts located in [Insert City/State].

15. Contact Information

For questions regarding these Terms & Conditions, contact us:

Email: theksjewells@gmail.com
Phone: +91 98980 88676